Privacy Policy

1. 1.1. We are committed to handling your personal information in compliance with the Privacy Act 1988 (the “Act”), which outlines the standards for collecting, using, disclosing, storing, securing and disposing of personal data.
2. 1.2. This privacy policy explains our approach to managing your personal information, detailing how we collect, process, store, and disclose any personal data you share with us or that we obtain from you.
3. 1.3. We ask you to carefully review this policy to understand how we view, handle and protect your personal data.

1. 2.1. Under the Privacy Act 1988 (the "Act"), personal information refers to details or opinions that can identify an individual, such as their name, address, email, phone number or fax number.
2. 2.2. When using our services, we may collect and process personal information and other data about you...
3. 2.3. Whenever feasible, we will gather personal information directly from you...
4. 2.4. If you grant third parties access to our services...
5. 2.5. Personal data is retained only for as long as necessary...

1. 3.1. We collect and use your personal information for several purposes, including but not limited to:
   • Fulfilling our obligations under any contracts entered into between you and us.
   • Ensuring compliance with applicable laws and regulations.
   • Managing our business operations...
2. 3.2. We may use your data for behavioral and direct marketing purposes...

1. 4.1. We treat your personal data as confidential but may share it with:
   • Our staff, agents, advisors, auditors, contractors, financial institutions, and service providers involved in our operations or delivering our services.
   • Individuals or entities bound by confidentiality obligations to us.
   • Parties to whom we are legally obligated to disclose information under applicable laws and regulations, whether within or outside Australia.
   • Our offices, affiliates, business partners, or collaborators, if applicable.
   • Current or prospective transferees or participants in our services, whether based in Australia or abroad.

1. 5.1. Our website uses cookies to distinguish you from other users, enhancing your browsing experience and helping us improve our services. By continuing to use our website, you consent to our use of cookies.
2. 5.2. A cookie is a small file consisting of letters and numbers that we place on your browser or the hard drive of your device.
3. 5.3. Please be aware that third parties, such as advertising networks or providers of services like web traffic analytics, may also use cookies over which we have no control. These are typically analytical, performance or targeting cookies.
4. 5.4. You can block cookies by adjusting your browser settings to refuse all or certain cookies. However, doing so may prevent access to parts of our website, including essential features.

1. 6.1. All information you provide to us is securely stored on servers managed by third parties, with payment transactions encrypted using technology provided by them.
2. 6.2. While we implement stringent procedures and security measures to safeguard against unauthorised access to our website, no digital transmission of information can be entirely secure. As such, we cannot guarantee the absolute security of data transmitted through our website, and any transmission is at your own risk.
3. 6.3. Your data may be stored on servers located in Australia or other territories, as deemed appropriate. We may also transfer your data to our international offices or trusted third parties, whether within or outside Australia.

Please note, we do not share your information with third parties for their direct marketing purposes unless you explicitly request it or are required by law (e.g., a court order or for fraud prevention).

1. 8.1. By accessing our website and using our services, you agree to the collection, use, and handling of your information as described in this policy.
2. 8.2. Under the Privacy Act, individuals have the following rights:
   • To verify whether we hold personal data about you and access that information;
   • To request corrections to any inaccurate data related to you, which we will address as soon as reasonably possible;
   • To understand our policies and practices concerning personal data, including the types of data we collect and hold;
   • To revoke your consent for the use of your personal data in marketing activities. Once your withdrawal is communicated to us, we will cease using your data for marketing purposes.
3. 8.3. To exercise your opt-out rights, you may inform us of your decision to withdraw consent for the use of your personal data in direct marketing.
4. 8.4. In compliance with the Act, we reserve the right to charge a reasonable fee for processing requests to access your personal data.

1. 9.1. Upon your request, we will typically provide access to the personal information we hold about you and take reasonable steps to correct any inaccuracies. While we strive to make this process straightforward, we may require verification of your identity before granting access to or releasing your personal information. Additionally, a reasonable fee may apply to cover the costs of retrieving and providing this information.